Our Privacy and Cookie Notice is set out below.
This website https://it.coca-colahellenic.com/it/ (the 'website') is operated by Coca‑Cola HBC Italia S.r.l., with registered office at Sesto San Giovanni (Milan, Italy), Piazza Indro Montanelli, 30 - 20099 ("Coca‑Cola HBC") which is the data controller. Coca‑Cola HBC Italia S.r.l. is a member of the Coca Cola HBC group of companies, the ultimate holding company of which is Coca Cola HBC AG (registered in Switzerland with company number CHE-235.296.902 and registered office at Turmstrasse 26, 6300 Zug, Switzerland).
'our', 'us', 'we', or 'company' within this policy and within the opt-in notice are deemed to refer to Coca‑Cola HBC Italia S.r.l., Coca Cola HBC AG and its subsidiaries, and also to Fonti del Vulture S.r.l. (with registered office in Rionero in Vulture -PZ) as appropriate.
We provide this Privacy and Cookie Notice to help you to understand what we do with any personal data that we obtain from you. By providing your personal data to us, you signify your acceptance of our Privacy and Cookie Notice and agree that we collect, use, and disclose your personal data as described in this Privacy and Cookie Notice. If you do not agree to this Notice, please do not provide your personal data to us.
This Privacy and Cookie Notice refers to :
- What is personal data
- Personal data that we collect from you and use of data collected
- Disclosures. Who are the recipients of your personal data
- How we protect your personal data
- Contacting us and your rights on personal data including rights to access and update your personal data
What is personal data?
Personal data that we collect from you and use of data collected
Personal data that we collect from you and use of data collected
In general, you can visit this website without telling us who you are or revealing any information about yourself. Our web servers collect the source IP addresses, for IT reasons, enabling you to connect to our platform and to use our services, not the email addresses, of visitors. In addition, in some case we need to collect personal data for a specific purpose, such as to provide you certain information you request. The processing occurs through electronic and/or paper means and modalities (eg. the use of online forms and every time you email us your details). You will find that it is not compulsory to provide us any additional information we request, which is not necessary or reasonable, in order to provide you the services you requested.
|Data Subject||Collected Data||Purposes for the collection||Legal Basis for the processin|
|Visitor of our Website||IP address, domain name, your browser version and operating system, traffic data, web logs||to analyze the use of the website and measure the number of visits, average time spent on the site, pages viewed in order to manage and improve the website and the services||legitimate interest to improve the functionalities and contents of our website|
|name, email address; received from the visitor of our website||to provide you information about our promotional offers, news, events (newsletters and other publications), the Investor Relations or copies of our Annual Reports.||your prior consent by ticking the appropriate box when you provide the personal data|
|name, email address; received from the visitor of our website||to administrate and provide you with the subscription-service records (i.e. to a corporate webcast service or to an email alert service)||contractual obligation on the basis of the performance of a service you required|
|name, address, telephone, email address, received from the visitor of our website||to defend our rights against the user and/or other third parties||legitimate interest to defend our rights|
|Business Customer/ Supplier||name, address, telephone, email address, tax data, bank account; received from our business customer/supplier||for sales contract, order taking, delivery execution, invoicing, payment allocation, to provide you with the requested services||performance of our services on the basis of the contract between you and us|
|name, address, telephone, email address, tax data; received from our business customer/supplier||to defend our rights against the business customers/suppliers and/or other third parties||legitimate interest to defend our rights|
|Potential Business Customer / Potential Supplier||creditworthiness, criminal/fraudulent activities, ID documents, credit ratings, politically exposed person and sanctions lists||anti-bribery, Know Your Customer, Credit, Anti-Fraud Check and other checks required by the law||cdepending on the circumstances of the case, compliance with legal obligations, contract performance, consent (if provided), legitimate interest|
|Contact Person of the Customer/ Supplier||name, address, telephone, email address,||to contact the customer/supplier for business purpose (order taking, service request), maintenance of the customer relationship, providing updates to customers||performance of our services on the basis of the contract between your company and us, legitimate interest to provide updates via phone or in person relating to products, services and initiatives|
|Consumer||name, address, telephone, or email address received from the consumer||providing any services, you have requested from us||performance of our services on the basis of the contract between you and us|
|name, telephone number; received from the consumer||to response to reported problems with products or questions on the toll-free telephone line||response to enquiries relating to problems with products or questions|
|name, address, telephone, email address; received from the consumer||to defend our rights against the consumer and/or other third parties||legitimate interest|
|Job Applicant||name, address, telephone, email address, professional qualifications, experience and education; received from the job applicant or other channels of communication||candidate management, to assess your application and, in general, to conduct the application process||respond to a request of job application to assess your application prior to entering into an employment contract with us|
As concerns all personal data required for the performance of our contract with you / your company, if you do not provide us with this personal data we may not be able to deliver the requested service as mentioned in the above. On the contrary, for all data processing where you give your consent, you are entitled to refuse or withdraw your consent at any time without any detrimental impact on any contract you may have with us and/or any service provided.
When personal data, such as your name and email address, is collected from you with your consent (for example, through the use of online forms or via email) we will let you know at the time of collection how we will use that personal data.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive.
These Cookies collect information to allow us to improve the website.
|tracks if the age of the website users has been checked (eventually to access to forbidden web pages)|
|cookieBannerSeen||Tracks if the website user has clicked on the cookies' bannes -to not show it again|
|_ga, _gid||Single ID appointed to each users|
It is a set of Google Analytics cookies. It is used to assure that your computer/device does not presents too many requests to Google Analytics whce you visit the CCHBC website.
It is a set of cookies to check the server, it is not used to track the users but only to distinguish the users which present requests
How do I disable/enable cookies?
You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.
There are a number of ways to manage cookies. Please refer to your browser instructions or help screen to learn more about these functions. For example, in Internet Explorer, you can go to the Tools/Internet options/Security and Privacy Tabs to adapt the browser to your expectations. If you use different computers in different locations you will need to ensure that each browser is adjusted to suit your cookie preferences.
Some modern browsers have a feature that will analyse website privacy policies and allow a user to control their privacy needs. These are known as 'P3P' features (Privacy Preferences Platform). You can easily delete any cookies that have been installed in the cookie folder of your browser. For example, if you are using Microsoft Windows Explorer:
- Open 'Windows Explorer'
- Click on the 'Search' button on the tool bar
- Type "cookie" into the search box for 'Folders and Files'
- Select 'My Computer' in the 'Look In' box
- Click 'Search Now' Double click on the folders that are found
- 'Select' any cookie file
- Hit the 'Delete' button on your keyboard
If you are not using Microsoft Windows Explorer, then you should select 'cookies' in the 'Help' function for information on where to find your cookie folder.
Disclosures. Who are the recipients of your personal data?
The personal data you provide to us will be held in a Data center hosted in Crawley, UK, by a company named Rackspace, whose secondary site is in Ireland, and can be accessed by or given to (i) our staff in its quality of persons in charge of the processing; (ii) third parties, business partners, suppliers we engage to process data on our behalf as external data processors; (iii) government bodies and law enforcement agencies as autonomous data controller; and (iv) successors in title to our business as autonomous data controllers. The above-mentioned recipients, some of whom are located outside the European Economic Area, process personal data for the purposes and justifications set out in this policy.
|Categories of the recipient||Purpose of the sharing|
|companies within the Coca‑Cola Hellenic group of companies and/or third-party service providers (i.e. provider of IT services, consultants, etc.) that process data on our behalf as external data processors||to provide our products and services|
|any third-party service providers (i.e. provider of IT services, consultants, etc.) and any subsidiary/affiliate of Coca‑Cola HBC involved by us in the provision of the services you requested or requested by us for the purposes above listed which process personal as external data processors||performance of the services you requested|
|business partner which process personal as external data processors||performance of the services you requested|
|government bodies which process autonomous data controllers||to fulfil a legal obligation|
|law enforcement agencies which process autonomous data controllers||to fulfil a legal obligation|
|successors in title to our business and suppliers which process autonomous data controllers||performance of the services you requested|
|credit reference agencies, fraud prevention agencies, companies within the Coca‑Cola Hellenic group of companies and/or third party service providers that process data on our behalf as external data processors||anti-bribery, Know Your Customer process, Credit, Anti-Fraud Check and other checks required by the law|
Are your personal data transferred outside the EU?
Certain countries outside the EU have been approved by the European Commission as providing essentially equivalent protections to EU data protection laws and therefore no additional safeguards are required to export personal information to these jurisdictions (see the full list here http://ec.europa.eu/justice/data-protection/international-transfers/adequacy/index_en.htm). In countries which have not had these approvals (such as Russia), we will sign with the third party outside the EU the European Commission approved contractual standard clauses that impose equivalent data protection obligations directly on the recipient unless we are permitted under applicable data protection law to make such transfers without such formalities.
Please contact us as set out in Contact us section below if you would like to see a copy of the specific safeguards applied to the export of your personal data.
All of the parties outside the EU to which personal data will be transferred process data, fulfil and deliver orders and provide support services on our behalf as data processors. We may also pass aggregate information on the usage of our site to third parties but this will not include information that can be used to identify you. We reserve the right to disclose your personal data as required by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on us.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the personal data you provide to us without your consent. Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your data will be disclosed to our new business partners or owners as a consequence of our legitimate interest to such business operations.
How we protect your personal data
Users aged 16 and under
If you are aged 16 or under, please get your parent's or guardian's permission before you provide any personal data to us. Users without this consent are not allowed to provide us with personal data.
Our website contains links to other websites which are outside our control and are not covered by this Privacy and Cookie Notice. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their Privacy Policies, which may differ from ours. We do not accept any responsibility or liability for their policies or processing of your personal data by those websites. We encourage you to read the privacy and cookie notices and terms and conditions of any linked, referenced, or interfacing websites you enter before you submit any personal data to such third-party websites.
Security of personal data collected and data retention
We employ strict physical, electronic, and organizational security measures to protect your data from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage both online and offline. We will retain your data for as long as necessary for said purpose of the collection and after that we will retain your data as long as the law requires, according to our Data Retention Policy.
Internet-based transfers and disclaimer
Whereas Coca Cola HBC Ag employs reasonable measures to protect against viruses and other harmful components, the nature of the internet is such that it is impossible to ensure that your access to the website will be uninterrupted or error-free, or that this website, its servers or emails which may be sent by us are free of viruses or other harmful components.
Contacting us and your rights on personal data including rights to access and update your personal data
You are entitled to see the personal data we hold about you; you may also ask us to make any necessary changes to ensure that it is accurate and kept up to date or to delete the personal data we hold about you. You may also inform us if you would like to restrict the data processing or object to the processing of personal data we hold about you. You are also entitled to ask us to provide the personal data we hold about you to another service provider of your choice. If you wish to do this, please contact us using the contact details provided at the Contact us section below.
Withdrawing the consent
In case we asked you for your consent to process your personal data, you can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before the withdrawal. If you wish to do this, please contact us using the contact details provided at the Contact us section below.
YYou have the right to lodge a complaint before the national data protection authority by sending your claim to www.garanteprivacy.it
If you have any comments, queries or requests relating to our use of your personal data or any questions about this Privacy and Cookie Notice, please contact us using the following e-mail address: DataProtectionOffice@cchellenic.com. We welcome your questions and any suggestions you may have about our Privacy and Cookie Notice.
The company has designated a Data Protection Officer who may be contacted to the following addresses:
- Data Protection Officer: Nassos Stylianos
- Address: Coca Cola HBC Services MEPE, 9, Fragoklissias Street, Maroussi 151 25, Greece
- E-mail: DataProtectionOffice@cchellenic.com
or this link.
Please check this Privacy and Cookie Notice periodically to be informed of any changes. Although we reserve the right to modify or supplement this policy, we will provide notice to you on this website of any major changes for at least 30 days following the change and, where appropriate, through email notification.